Amwell

Connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care.

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Overview

Amwell is a major player in the telehealth industry, providing a comprehensive digital care delivery platform. They partner with health systems, insurers, and large employers to enable virtual care services. Their platform, Converge, is designed to be modular and scalable, supporting a wide range of services from urgent care to specialty consultations and telepsychiatry. Amwell also operates its own medical group (Amwell Medical Group) to provide clinical services.

✨ Key Features

  • Enterprise Telehealth Platform (Converge)
  • Urgent Care
  • Scheduled Visits
  • Behavioral Health
  • Specialty Care Programs
  • Telehealth Carts & Devices
  • EHR Integrations
  • Payer-Provider Workflows

🎯 Key Differentiators

  • Strong partnerships with health plans and health systems
  • Comprehensive telehealth ecosystem (platform, devices, services)
  • Long-standing presence and reputation in the market

Unique Value: Provides a complete and trusted telehealth solution for health plans and health systems to deliver virtual care at scale.

🎯 Use Cases (5)

Health system virtual care deployment Health plan telehealth benefits Employer-sponsored virtual care Telestroke and other acute care consultations Behavioral health and telepsychiatry

✅ Best For

  • Large-scale telehealth for national health plans
  • Integrated virtual care for major hospital systems

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Individual practitioners or small clinics (their focus is enterprise)

🏆 Alternatives

Teladoc Health Doctor On Demand MDLIVE

Offers a more comprehensive and integrated telehealth ecosystem compared to point solutions.

💻 Platforms

Web iOS Android API Desktop

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ HIPAA ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

Contact for pricing
Visit Amwell Website →