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Bamboo Health (PatientPing)

Care collaboration, simplified.

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Overview

Bamboo Health, which includes the PatientPing solution, operates a nationwide care collaboration network. It provides real-time notifications to providers, payers, and other care team members whenever their patients have a care event (e.g., ED visit, hospital admission/discharge). This enables better follow-up, improved care transitions, and success in value-based care.

✨ Key Features

  • Real-time Patient Event Notifications (ADT-based)
  • Care Coordination Platform
  • Patient Care Histories (Care Summaries)
  • Performance Analytics and Reporting
  • Behavioral Health Solutions
  • Post-Acute Care Insights

🎯 Key Differentiators

  • Vast, nationwide network for patient event notifications.
  • Simple, actionable 'pings' that are easy to integrate into workflows.
  • Strong focus on both provider and payer use cases.

Unique Value: Delivers real-time, actionable notifications about patient care events anywhere in the country, enabling providers and payers to intervene at critical moments and coordinate care more effectively.

🎯 Use Cases (4)

Notifying primary care providers when their patient is in the emergency room. Alerting a health plan when a member is admitted to a hospital. Coordinating follow-up care after a patient is discharged. Managing complex patient populations across different care settings.

✅ Best For

  • Improving transitional care management by ensuring timely post-discharge follow-up.
  • Reducing avoidable readmissions and ED utilization.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Serving as a primary EHR or practice management system.
  • In-depth clinical documentation.

🏆 Alternatives

CarePort (WellSky) Collective Medical (PointClickCare) Healthix (and other HIEs)

Focuses on the simplicity and actionability of real-time 'pings' across a very broad network, whereas competitors might offer deeper but more complex discharge planning workflows.

💻 Platforms

Web Mobile API

🔌 Integrations

EHRs Health Information Exchanges (HIEs) Care management platforms

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ SSO

💰 Pricing

Contact for pricing
Visit Bamboo Health (PatientPing) Website →