Chexology
The Paperless Claim System
Overview
Chexology is primarily known for its ticketless claim system used for coat checks, bag checks, and rentals. However, its underlying technology of tagging and tracking items and associating them with a customer (via phone number) makes it an effective tool for lost and found. When an item is found, it can be checked into the Chexology system, and if a customer reports it lost, their phone number can be used to quickly identify and return the item. It's focused on speed, eliminating paper tickets, and improving the customer experience.
✨ Key Features
- Ticketless claiming via phone number
- Item tagging and tracking
- Photo capture for items
- Customer notifications (SMS)
- Point of Sale (POS) integration
🎯 Key Differentiators
- Patented ticketless, phone number-based claiming process
- Focus on speed and customer experience at the point of transaction
- Versatility for use in various item-checking scenarios
Unique Value: Chexology eliminates paper tickets for checked items, creating a faster, more secure, and modern experience that can be seamlessly applied to managing lost and found.
🎯 Use Cases (4)
✅ Best For
- Managing high-volume coat and bag checks at major events and venues, which often doubles as an impromptu lost and found system.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations that need a traditional, long-term lost and found database without a check-in/check-out process.
🏆 Alternatives
Unlike traditional lost and found software, Chexology is built for the fast-paced environment of item checking, making it uniquely suited for venues where items are frequently held for guests. Its use of phone numbers instead of paper tickets is a major innovation.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
🔄 Similar Tools in Lost & Found Software
Faundit
Lost & Found management software for the hospitality industry that automates guest communication, sh...
ReclaimHub
Cloud-based software for organizations to record, track, match, and return lost and found items....
hotelkit
An all-in-one hotel operations platform that includes housekeeping, maintenance, and team collaborat...
Quore
A hotel management software designed to streamline operations, including housekeeping, maintenance, ...
ALICE Platform
An enterprise hotel operations platform connecting all departments, with modules for housekeeping an...
Troov
A cloud-based lost and found software that uses AI to help organizations and individuals manage and ...