CloudRadial
The Unified Client Portal for MSPs.
Overview
CloudRadial is a comprehensive client portal and account management platform for Managed Service Providers (MSPs). It goes beyond a simple ticketing portal by providing clients with a unified view of their IT environment, including reporting, service catalog, and vCIO functionalities. CloudRadial aims to help MSPs scale their business by automating account management tasks and improving client engagement.
✨ Key Features
- Unified Client Portal
- vCIO & QBR Reporting
- Service Catalog
- Microsoft 365 Integration
- Policy and Compliance Management
- Client Training and Onboarding
- Ticketing and Approvals
🎯 Key Differentiators
- vCIO and QBR automation features
- Broad range of integrations
- Focus on client services automation beyond just ticketing
Unique Value: CloudRadial transforms the MSP-client relationship from reactive to proactive by providing a single pane of glass for all client interactions, reporting, and services.
🎯 Use Cases (4)
✅ Best For
- Standardizing client reporting and account management
- Creating a branded, professional client experience
- Reducing support overhead through a self-service catalog
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that are not MSPs
- Organizations needing a primary RMM or PSA tool
🏆 Alternatives
Compared to basic portals included with PSAs, CloudRadial offers a much richer, more automated, and more comprehensive client experience focused on account management and value demonstration.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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