ConnectWise SIEM for MSPs (formerly Perch)
Intelligent security that won't slow you down.
Overview
ConnectWise SIEM is a security information and event management (SIEM) solution tailored for the MSP market. While not a traditional EDR, it provides EDR-like functionality by ingesting logs from endpoints and other sources, and correlating them to detect threats. It is a co-managed solution, meaning it's backed by the ConnectWise Security Operations Center (SOC), which helps MSPs monitor threats, analyze alerts, and provides guidance on response. It integrates deeply with the ConnectWise ecosystem of RMM and PSA tools.
✨ Key Features
- Co-managed SIEM
- 24/7 SOC Monitoring
- Log correlation and analysis
- Threat intelligence sharing (Intel-sharing community)
- Endpoint log ingestion
- Compliance reporting
- Deep integration with ConnectWise RMM/PSA
🎯 Key Differentiators
- Deep integration with the ConnectWise MSP platform (RMM, PSA)
- Co-managed model with included SOC support
- Community-based threat intelligence sharing
- Focus on SIEM and log correlation rather than just endpoint data
Unique Value: Provides an MSP-centric, co-managed SIEM with deep platform integration, enabling MSPs to offer sophisticated security monitoring services without building their own SOC from scratch.
🎯 Use Cases (4)
✅ Best For
- Functioning as the central security monitoring hub for an MSP.
- Detecting threats by correlating events from multiple client data sources.
- Meeting compliance requirements for log retention and analysis.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations that need a true EDR with active response capabilities like host isolation.
- MSPs who are not invested in the ConnectWise ecosystem.
🏆 Alternatives
Unlike a pure-play EDR, ConnectWise SIEM provides a broader view by ingesting logs from many sources. However, it lacks the direct endpoint control and remediation features (like host isolation) of a true EDR agent. Its strength is its tight integration for existing ConnectWise partners.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All (Co-managed SOC) tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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