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🔧 Crownpeak

Crownpeak

Digital Experience Platform.

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Overview

Crownpeak's Digital Experience Platform (DXP) includes solutions for enterprise content management (FirstSpirit), digital quality management, and AI-driven product discovery (formerly Attraqt/Fredhopper). The product discovery component helps e-commerce businesses create personalized and relevant shopping experiences through AI-powered search, merchandising, and recommendations.

✨ Key Features

  • AI-Powered Search and Merchandising
  • Personalized Product Recommendations
  • Dynamic Content and Promotions
  • A/B Testing
  • Headless Commerce Capabilities

🎯 Key Differentiators

  • Part of a broader Digital Experience Platform (DXP).
  • Strong AI capabilities for search and merchandising.
  • Focus on enterprise-level e-commerce.

Unique Value: Crownpeak's AI-driven product discovery helps e-commerce businesses create personalized and profitable shopping experiences.

🎯 Use Cases (5)

E-commerce Product Discovery Personalized Merchandising Improving On-site Search Increasing Conversion Rates Omnichannel Retail

✅ Best For

  • Boosting e-commerce revenue with AI-driven search that understands user intent.
  • Increasing average order value through personalized product recommendations.
  • Improving the customer experience with dynamic and relevant merchandising.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Non-e-commerce businesses.
  • Small businesses with limited budgets.

🏆 Alternatives

Bloomreach Algolia Constructor.io

As part of a larger DXP, Crownpeak offers the potential for deeper integration between content and commerce personalization.

💻 Platforms

Web API

🔌 Integrations

Salesforce Commerce Cloud SAP Commerce Cloud commercetools BigCommerce

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Available tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

Contact for pricing

Free tier: NA

Visit Crownpeak Website →

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