Electric

Smarter IT for Small and Mid-Sized Businesses.

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Overview

Electric is an IT-as-a-service provider that delivers real-time IT support and management for small and mid-sized businesses. It combines a team of IT experts with a powerful technology platform to provide a comprehensive solution for device management, application management, security, and support.

✨ Key Features

  • Real-Time IT Support
  • Device Management
  • Application Management
  • Onboarding and Offboarding
  • Security and Compliance
  • IT Strategy and Consulting

🎯 Key Differentiators

  • Real-time support via Slack and Teams
  • Focus on small and mid-sized businesses
  • Combination of human experts and technology

Unique Value: Delivers a modern, convenient, and cost-effective IT solution for SMBs, combining real-time support with proactive management.

🎯 Use Cases (4)

Outsourcing IT support and management for SMBs Providing real-time support to employees via Slack or Teams Managing and securing company devices and applications Automating employee onboarding and offboarding processes

✅ Best For

  • Providing fast and efficient IT support for remote and hybrid teams.
  • Streamlining IT operations for growing businesses.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Large enterprises with in-house IT teams and complex infrastructure.

🏆 Alternatives

Rippling JumpCloud Traditional MSPs

Offers a more integrated and user-friendly experience for employees compared to traditional MSPs, with support delivered through the tools they already use.

💻 Platforms

Web Slack Microsoft Teams

🔌 Integrations

Slack Microsoft Teams Google Workspace Microsoft 365 Okta Jamf

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All plans tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

Contact for pricing
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