Emarsys

The Omnichannel Customer Engagement Platform from SAP

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Overview

Emarsys, an SAP company, is an omnichannel customer engagement platform that is purpose-built to help marketers deliver personalized, 1-to-1 experiences to their customers at scale. It combines a customer data platform with marketing automation, personalization, and analytics to help businesses build, launch, and scale effective marketing campaigns.

✨ Key Features

  • Customer Data Platform
  • Omnichannel Marketing Automation
  • AI-powered Personalization and Recommendations
  • Marketing Analytics and Reporting
  • Industry-specific Solutions

🎯 Key Differentiators

  • Deep integration with SAP Commerce Cloud
  • Industry-specific solutions and expertise
  • Focus on driving business outcomes and ROI

Unique Value: Emarsys helps marketers deliver the predictable, profitable outcomes that their businesses demand and the highly personalized omnichannel experiences that their customers deserve.

🎯 Use Cases (4)

Omnichannel Marketing Personalization Customer Loyalty and Retention E-commerce Marketing

✅ Best For

  • Increasing customer lifetime value through personalized, automated campaigns
  • Improving customer engagement across all channels
  • Driving revenue growth with targeted marketing

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses with simple marketing needs

🏆 Alternatives

Salesforce Marketing Cloud Braze Iterable

Emarsys' industry-specific expertise and focus on business outcomes differentiate it from more general-purpose marketing platforms.

💻 Platforms

Web API

🔌 Integrations

SAP Commerce Cloud Shopify Magento Salesforce API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by plan tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type 2 ✓ ISO 27001 ✓ GDPR

💰 Pricing

Contact for pricing

Free tier: NA

Visit Emarsys Website →