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Express Scripts

Pharmacy benefits that deliver greater choice, predictability and value.

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Overview

Express Scripts is one of the largest PBMs in the United States, offering a broad range of services to manage prescription drug costs for health plans, employers, and government agencies. Key services include formulary management, a large mail-order and specialty pharmacy, utilization management programs, and a network of retail pharmacies. As part of Cigna, it aims to drive affordability and better health outcomes through integrated pharmacy and medical benefits.

✨ Key Features

  • Formulary Management and Strategy
  • Specialty Pharmacy (Accredo)
  • Home Delivery Pharmacy
  • Clinical Solutions and Drug Utilization Review
  • Rebate and Network Management
  • Digital Health Formulary

🎯 Key Differentiators

  • Massive scale and negotiating leverage
  • Integration with Cigna's medical benefits
  • Advanced analytics and predictive modeling for therapy optimization

Unique Value: Leverages its immense scale and deep market expertise to negotiate significant drug rebates and discounts, providing cost savings and comprehensive clinical management for the nation's largest health plans and employers.

🎯 Use Cases (3)

Managing the pharmacy benefit for millions of members. Developing innovative formulary designs to manage high-cost specialty drugs. Providing specialized care and dispensing for patients with complex conditions.

✅ Best For

  • Serving as a primary PBM for large national and regional health plans and employers.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Software for a single hospital's internal formulary management.

🏆 Alternatives

CVS Caremark Optum Rx

As one of the 'big three' PBMs, its primary advantage is the sheer volume of prescriptions it manages, which gives it unparalleled negotiating power with drug manufacturers compared to smaller PBMs.

💻 Platforms

Web iOS Android

🔌 Integrations

Integrates with Cigna's medical benefits. Connects with client health plans and a national pharmacy network.

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Client tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ SSO ✓ URAC ✓ NCQA

💰 Pricing

Contact for pricing

Free tier: NA

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