Featurebase
Collect, manage, and prioritize feedback in one place.
Overview
Featurebase is a comprehensive feedback platform that helps businesses gather, organize, and prioritize user feedback. It provides tools like feedback boards, in-app widgets, a voting system, and public roadmaps to streamline the product development process. It aims to close the loop with customers by keeping them informed with changelogs and product updates.
✨ Key Features
- Feedback Boards with Voting
- Public Roadmaps
- Product Changelogs
- In-app Feedback Widget
- Duplicate Feedback Detection
- User Segmentation
🎯 Key Differentiators
- Modern and clean user interface.
- Generous feature set in paid plans.
- Strong focus on closing the feedback loop with changelogs and notifications.
Unique Value: Provides an all-in-one, affordable solution to manage the entire feedback lifecycle, from idea collection to release announcements.
🎯 Use Cases (4)
✅ Best For
- Creating a public board for users to submit and vote on new feature ideas.
- Announcing new releases and product changes via a public changelog.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Customer satisfaction surveys (NPS, CSAT).
- User behavior analytics.
🏆 Alternatives
Offers a more modern UI and a more integrated feature set (including changelogs) compared to some older competitors.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 7-day free trial
Free tier: 1 feedback board, 2 team members, 10 tracked posts.
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