🗂️ Navigation

Flatworld Solutions

Your Trusted Outsourcing Partner.

Visit Website →

Overview

Flatworld Solutions is a large BPO (Business Process Outsourcing) company that provides a wide range of services, including back-office support for the insurance industry. Their COI management services focus on processing, tracking, and validating certificates to ensure compliance and reduce administrative bottlenecks for their clients, using a combination of skilled professionals and AI-powered tools.

✨ Key Features

  • Outsourced COI Processing
  • AI-Powered Tracking & Validation
  • Compliance Reporting
  • Renewal Request Management
  • Adherence to ACORD and ISO standards
  • 24/7 Professional Support

🎯 Key Differentiators

  • Global delivery model with multiple locations for scalability.
  • Use of Lean Six Sigma methodologies to improve efficiency.
  • Offers a wide spectrum of outsourcing services beyond just COI processing.

Unique Value: Provides a scalable, cost-effective outsourced solution for high-volume COI processing, allowing insurance businesses to improve efficiency and focus on core operations.

🎯 Use Cases (3)

Insurance BPO (Business Process Outsourcing) Back-Office Support for Insurance Agencies High-Volume COI Processing

✅ Best For

  • Scaling COI processing operations for insurance companies and large enterprises.
  • Reducing turnaround times and manual errors in certificate issuance and verification.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies seeking a self-service SaaS platform to manage in-house.

🏆 Alternatives

WNS EXL Service Genpact

Unlike software vendors, Flatworld Solutions provides a fully managed human workforce to handle the entire COI process, which is ideal for companies looking to outsource back-office functions rather than purchase and implement new technology.

💻 Platforms

Service

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ ISO 27001 ✓ HIPAA

💰 Pricing

Contact for pricing

✓ 14-day free trial

Visit Flatworld Solutions Website →