GetWell
The patient engagement platform that puts you in control.
Overview
GetWell provides a cross-continuum patient engagement platform designed to actively involve patients in their care journey. Their solutions range from inpatient interactive systems (GetWell Inpatient) to mobile apps and SMS-based communication tools (GetWell Loop). The platform delivers personalized education, collects patient feedback, and automates communication to guide patients from pre-admission through post-discharge recovery.
✨ Key Features
- Interactive inpatient systems (TV, tablet)
- Automated pre-op and post-discharge communication (GetWell Loop)
- Personalized care plans and education delivery
- Symptom monitoring and patient-reported outcomes
- Integration with EHRs and hospital systems
- Digital care management
🎯 Key Differentiators
- Combination of AI-driven texting and human care guides
- Focus on vulnerable populations and health equity
- Deep integration into clinical settings (inpatient and outpatient)
Unique Value: Extends the reach of health systems and plans to engage and support at-risk patients through a hybrid tech-and-touch model, improving health equity and outcomes.
🎯 Use Cases (4)
✅ Best For
- Improving patient satisfaction scores (HCAHPS)
- Reducing hospital readmissions
- Managing patient care for bundled payment programs
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small, independent medical practices
- Organizations looking for only a content library
🏆 Alternatives
Goes beyond simple appointment reminders to provide longitudinal support and navigation for complex patient journeys.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
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