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Hostelworld Inbox

The main communication and management tool for properties listed on Hostelworld.

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Overview

Hostelworld Inbox is the central hub for properties listed on the Hostelworld Online Travel Agency (OTA). It is not a standalone PMS, but rather a management tool provided by the platform. It allows hostel owners and managers to view and manage bookings, update rates and availability, communicate directly with guests, and analyze their property's performance on Hostelworld. It serves as the primary interface for managing a property's presence on the world's leading hostel-focused booking platform.

✨ Key Features

  • Booking Management
  • Guest Communication (Chat & Messaging)
  • Availability and Rate Management
  • Performance Reporting and Analytics
  • Listing Management
  • Invoice Generation

🎯 Key Differentiators

  • Specifically tailored for the hostel and budget travel market
  • Features like guest chat and social tools to connect travelers
  • Direct access to the world's largest audience of hostel travelers

Unique Value: Hostelworld Inbox provides the essential tools to manage a property's most important distribution channel in the budget travel sector, centralizing bookings and communication from the platform.

🎯 Use Cases (3)

Hostels listed on Hostelworld Budget Hotels listed on Hostelworld Guesthouses listed on Hostelworld

✅ Best For

  • Managing reservations originating from Hostelworld
  • Communicating with guests who have booked through Hostelworld
  • Updating the property's listing and availability on the platform

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Managing bookings from other channels (e.g., direct website, other OTAs)
  • Complete property management (housekeeping, accounting, etc.)

🏆 Alternatives

Booking.com Extranet Expedia Partner Central

While other OTAs have extranets, Hostelworld's is specifically designed for the unique needs of hostels, including managing dorm beds and engaging with a younger, more social travel demographic.

💻 Platforms

Web

🔌 Integrations

Integrates with various Property Management Systems (PMS) and Channel Managers (e.g., SiteMinder, Cloudbeds)

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support

🔒 Compliance & Security

✓ GDPR

💰 Pricing

Contact for pricing
Free Tier Available

Free tier: Free to use for properties listed on Hostelworld (commission-based model for bookings).

Visit Hostelworld Inbox Website →