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🔧 Instana End-User Monitoring

Instana End-User Monitoring

Automated End-User Experience Monitoring.

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Overview

Instana, an IBM company, offers End-User Monitoring (EUM) as part of its enterprise observability platform. It automatically captures and analyzes every user request, providing immediate feedback on application performance and user experience. Instana correlates user-facing performance with the back-end application and infrastructure context.

✨ Key Features

  • Website and mobile application monitoring
  • Core Web Vitals and key user experience metrics
  • JavaScript error analysis
  • Geographic, browser, and device breakdown
  • SmartAlerts on performance anomalies
  • Integration with automated distributed tracing

🎯 Key Differentiators

  • Fully automated discovery and monitoring.
  • 1-second data granularity.
  • Every request is traced end-to-end.

Unique Value: Fully automated, real-time observability with end-to-end tracing for every user request, providing immediate context for any performance issue.

🎯 Use Cases (4)

Optimizing web and mobile application performance. Ensuring a consistent user experience across all digital channels. Troubleshooting user-facing issues in real-time. Understanding the impact of back-end performance on the end-user.

✅ Best For

  • Analyzing page load performance for specific user segments.
  • Identifying and resolving JavaScript errors quickly.
  • Correlating slow user interactions with specific back-end service calls.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small teams or projects with simple monitoring needs.
  • Organizations looking for a standalone, budget-friendly RUM tool.

🏆 Alternatives

Dynatrace Datadog New Relic AppDynamics

Offers a higher degree of automation and real-time visibility compared to tools that rely on sampling or manual configuration.

💻 Platforms

Web iOS Android

🔌 Integrations

OpenTelemetry Prometheus Kubernetes Red Hat OpenShift AWS Azure Google Cloud

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Available tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ GDPR

💰 Pricing

Contact for pricing

✓ 14-day free trial

Free tier: N/A

Visit Instana End-User Monitoring Website →