Khoros
The award-winning, AI-powered customer engagement platform.
Overview
Khoros offers a suite of tools to help brands connect with customers across all digital channels. Their platform includes online communities, social media marketing, and digital contact center solutions. Khoros is designed for large enterprises looking to unify their customer engagement efforts.
✨ Key Features
- Online Communities
- Social Media Management
- Digital Contact Center
- AI-powered insights
- Brand and competitive intelligence
- Content management and publishing
🎯 Key Differentiators
- All-in-one platform for digital customer engagement
- Strong focus on AI and automation
- Scalability for large enterprises
Unique Value: A single platform to manage all digital customer interactions, powered by AI.
🎯 Use Cases (4)
✅ Best For
- Managing the online communities for Fortune 500 companies
- Powering the social media presence of global brands
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses with limited budgets
- Simple community forum needs
🏆 Alternatives
Offers a more integrated suite of tools for community, social, and support compared to point solutions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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