Logixboard
The Customer Experience Platform for Freight Forwarders
Overview
Logixboard provides a customer experience platform for freight forwarders and logistics service providers. It allows them to offer their customers a branded, digital portal for tracking shipments, viewing documents, running reports, and communicating with the operations team. The platform integrates with existing TMS systems to pull data and present it in a user-friendly interface.
✨ Key Features
- White-labeled Customer Portal
- Real-time Shipment Visibility
- Centralized Document Management
- Customizable Dashboards and Analytics
- Communication and Collaboration Tools
- TMS Integration
- Quote Request and Management
🎯 Key Differentiators
- Sole focus on the customer experience layer for LSPs
- Deep integrations with major freight forwarding TMS systems
- Fast implementation and time-to-value
Unique Value: Empowers freight forwarders to offer a best-in-class digital customer experience without having to build or maintain their own software.
🎯 Use Cases (4)
✅ Best For
- Creating a branded, self-service portal for shippers
- Providing consolidated, real-time visibility across all shipments
- Streamlining communication between forwarders and their customers
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Shippers looking to manage their own freight (the product is for forwarders)
- Freight forwarders looking for a core operational TMS (Logixboard is a customer-facing layer)
🏆 Alternatives
Provides a more sophisticated and feature-rich customer-facing solution than the basic portals offered by some TMS providers, and is much faster and cheaper than building a custom portal from scratch.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Custom tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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