NotLost
The UK's most advanced lost property software.
Overview
NotLost is a UK-based software solution for managing lost property. It provides a simple dashboard for logging found items and a custom-branded online form for customers to report lost items. The system uses intelligent matching to connect found items with owners and automates the communication and returns process, including integrated payment and shipping. It aims to save staff time, improve the customer experience, and ensure data compliance.
✨ Key Features
- Intelligent item matching
- Custom-branded online claim form
- Automated customer communications
- Integrated payments and shipping
- Data and analytics dashboard
- GDPR compliant
🎯 Key Differentiators
- Strong focus on the UK market with major local clients
- Emphasis on custom branding to maintain the client's identity
- Combination of intelligent matching and a streamlined, automated returns process
Unique Value: NotLost provides a powerful, automated platform that transforms lost property management into a simple, efficient, and positive customer experience for UK-based organizations.
🎯 Use Cases (5)
✅ Best For
- Managing the extensive lost property operations for Transport for London and other large UK-based organizations.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies outside the UK needing specific local shipping integrations
🏆 Alternatives
Its deep penetration in the UK market, particularly with clients like TfL, demonstrates its capability to handle large-scale, complex operations. Its focus on custom branding is a key advantage for companies that want to own the customer experience.
💻 Platforms
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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