Pulseway PSA
The ultimate professional services automation software for MSPs.
Overview
Pulseway PSA is a business management solution that helps MSPs streamline their operations from service quoting to invoicing. It is fully integrated with Pulseway's RMM, providing a unified platform for managing tickets, projects, and billing. A key focus of Pulseway is its powerful mobile application, which allows technicians to manage all aspects of their work from anywhere.
✨ Key Features
- Help Desk & Ticketing
- Project Management
- Time & Expense Tracking
- Billing & Invoicing
- CRM & Sales
- Resource Management
🎯 Key Differentiators
- Powerful and comprehensive mobile application
- Tight integration with Pulseway RMM
- Clean and easy-to-navigate user interface
Unique Value: Delivers a complete RMM and PSA solution that untethers technicians from their desks with a best-in-class mobile experience.
🎯 Use Cases (4)
✅ Best For
- Providing a seamless workflow from RMM alert to PSA ticket and resolution
- Allowing on-the-go technicians to manage tickets, track time, and access client info
- Simplifying project management for IT deployments and upgrades
💡 Check With Vendor
Verify these considerations match your specific requirements:
- MSPs who do not use Pulseway RMM and want a standalone PSA
- Organizations with very complex, enterprise-level project management needs
🏆 Alternatives
Pulseway's mobile app is significantly more powerful and feature-rich than the mobile offerings of many competitors, making it ideal for MSPs with a highly mobile workforce.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Included tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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