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🔧 Q-Flow

Q-Flow

Orchestrate Excellent Customer Journeys.

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Overview

Q-Flow is a comprehensive platform for managing customer journeys, including appointment scheduling, queue management, and business process management. In healthcare, it is used to manage patient flow in hospitals and clinics, including emergency departments. The system helps to reduce wait times, improve communication, and enhance the overall patient experience.

✨ Key Features

  • Patient Queue Management
  • Appointment Scheduling
  • Self-Service Kiosks
  • Digital Signage
  • Patient Communication (SMS, Email)
  • Performance Analytics

🎯 Key Differentiators

  • Focus on the entire customer/patient journey.
  • Highly configurable and scalable platform.
  • Strong business process management capabilities.

Unique Value: Provides a holistic approach to managing the patient journey, from appointment to discharge, improving both operational efficiency and patient satisfaction.

🎯 Use Cases (3)

Managing patient queues and wait times in the ED and outpatient clinics. Streamlining patient check-in and registration processes. Improving communication with patients and families.

✅ Best For

  • Deployed in various industries, including healthcare, finance, and government.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations needing a system for clinical documentation and order management.

🏆 Alternatives

PatientTrak Lavi Industries NEMO-Q

Offers more advanced queue management and business process automation features than typical patient tracking systems.

💻 Platforms

Web Mobile

🔌 Integrations

EHR and HIS systems CRM platforms Calendar systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO

💰 Pricing

Contact for pricing
Visit Q-Flow Website →

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