Refiner
The survey platform for data-driven SaaS teams.
Overview
Refiner is a survey platform built for data-driven SaaS companies. It allows for the creation of highly targeted and personalized in-app surveys, including NPS, CSAT, and PMF. Refiner's strengths lie in its deep user segmentation capabilities, powerful integrations with data warehouses and CRMs, and its developer-friendly API. It's designed to make customer feedback an integral part of a company's data stack.
✨ Key Features
- In-app web and mobile surveys
- NPS, CSAT, CES, PMF, and custom surveys
- Advanced user segmentation and survey triggers
- Multi-language support
- Deep integrations with Segment, Customer.io, HubSpot, etc.
- Data warehouse sync (e.g., BigQuery, Snowflake)
- Powerful API and webhooks
🎯 Use Cases (4)
✅ Best For
- Triggering targeted surveys in-app based on user behavior tracked in Segment.
- Syncing survey response data to a data warehouse for advanced analysis.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies without a digital product or those needing simple email surveys.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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