Rootly
The AI-native incident management platform.
Overview
Rootly is an AI-native incident management platform that helps teams resolve incidents faster by automating manual tasks. It integrates deeply with Slack and Microsoft Teams, allowing users to manage the entire incident lifecycle from their chat client. Rootly uses AI to automate root cause analysis, generate summaries, and suggest fixes, aiming to reduce downtime and improve operational efficiency.
✨ Key Features
- AI-Powered Incident Response
- Slack & MS Teams Native
- Automated Workflows (Runbooks)
- On-Call Scheduling
- Service Catalog
- Automated Retrospectives
- Status Pages
🎯 Key Differentiators
- Strong focus on being AI-native for summaries, root cause analysis, and suggestions.
- Deep integration into both Slack and Microsoft Teams.
- Comprehensive workflow automation.
Unique Value: Leverages AI to automate the most time-consuming parts of incident response, allowing teams to focus on resolution and learning rather than manual coordination.
🎯 Use Cases (4)
✅ Best For
- Managing incidents end-to-end within Slack.
- Using AI to speed up incident documentation and post-mortems.
- Automating repetitive tasks like creating channels, inviting responders, and updating tickets.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Teams not using Slack or MS Teams.
- Organizations resistant to adopting AI-driven tools in their workflows.
🏆 Alternatives
Offers more advanced and integrated AI capabilities compared to competitors, positioning itself as the intelligent automation choice.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Up to 3 users, basic incident management.
🔄 Similar Tools in Alert Escalation
PagerDuty
A popular incident management platform for on-call scheduling, alerting, and escalations....
Opsgenie
Atlassian's incident management tool for alerting and on-call management....
Splunk On-Call
Formerly VictorOps, this is Splunk's tool for on-call management and incident response....
Zenduty
An end-to-end incident management and response orchestration platform....
incident.io
A Slack-native incident management platform for fast-growing tech companies....
AlertOps
A highly customizable incident management and IT alerting platform....