Scheduling Manager
Job Scheduling Software for Service Businesses.
Overview
Scheduling Manager by Thoughtful Systems is a comprehensive software solution designed for service businesses, including drain cleaning and plumbing. It offers tools to automate and streamline routine tasks like scheduling, dispatching, employee tracking, invoicing, and customer communication. The software has been developed for nearly 30 years and is available in both desktop and cloud versions.
✨ Key Features
- Job Scheduling and Dispatching
- Real-time Employee Tracking
- Estimates and Invoicing
- SM-Mobile App for Field Staff
- Routing and Mapping Tools
- Automated Customer Reminders (Email & SMS)
- QuickBooks Integration
- Reporting
🎯 Key Differentiators
- Long-standing product with deep feature set.
- Offers both desktop and cloud-based solutions.
- Strong focus on scheduling and routing for route-based businesses.
Unique Value: Scheduling Manager provides a time-tested, robust platform with deep functionality to automate and streamline all aspects of a service business's operations.
🎯 Use Cases (5)
✅ Best For
- Managing complex recurring job schedules.
- Optimizing routes for multiple technicians.
- Creating invoices and collecting payments in the field via the mobile app.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses looking for a purely modern, web-only interface (as it has strong desktop software roots).
🏆 Alternatives
Unlike many newer, cloud-only competitors, it offers a powerful desktop version which may appeal to businesses preferring an on-premise solution.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
💰 Pricing
✓ 14-day free trial
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