ServiceChannel
The #1 Facilities Management Platform.
Overview
ServiceChannel provides a cloud-based facilities management platform that helps multi-site businesses manage their maintenance, repair, and contractor services. It connects facilities managers with a network of service providers, streamlining the process of creating work orders, sourcing contractors, verifying work, and processing invoices. The platform also includes asset management and analytics capabilities.
✨ Key Features
- Work Order Management
- Service Provider Sourcing & Management
- Asset Management
- Preventive Maintenance Scheduling
- Invoice Management & Payments
- Analytics & Business Intelligence
- Contractor Compliance
🎯 Key Differentiators
- Large, integrated network of pre-vetted service providers.
- End-to-end solution from work order creation to contractor payment.
Unique Value: Streamlines the entire facilities management lifecycle for multi-site businesses, providing visibility, control, and efficiency in managing external service providers.
🎯 Use Cases (5)
✅ Best For
- A national retail chain managing repair and maintenance across hundreds of stores.
- A restaurant group sourcing and managing vendors for kitchen equipment repair.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses that perform all maintenance in-house and do not manage external contractors.
🏆 Alternatives
Its primary strength is the marketplace and contractor management aspect, which is more developed than in general-purpose CMMS tools.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
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