Sherlock
The fastest way to an engagement score for your product.
Overview
Sherlock connects to your product analytics data (from sources like Segment or Mixpanel) and allows you to create a weighted engagement score. This score helps identify your most and least active users, power users, and users at risk of churning due to low engagement. It's a specialized tool focused purely on the metric of product engagement.
✨ Key Features
- Product Engagement Scoring
- User Segmentation
- Activation & Adoption Tracking
- Custom Scoring Profiles
- Data Sync to other tools
🎯 Key Differentiators
- Singular focus on creating a simple, actionable engagement score
- Ease of setup with data sources like Segment
- Not a full, complex platform.
Unique Value: Provides the simplest and fastest way to create a meaningful product engagement score that can be used across your entire tech stack.
🎯 Use Cases (4)
✅ Best For
- Creating a single, reliable metric for product engagement.
- Syncing engagement scores to CRMs and CS platforms to inform outreach.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies needing a full suite of CSM workflow tools, playbooks, and task management.
🏆 Alternatives
Instead of replacing your analytics or CS tools, Sherlock enhances them by providing a key metric they often lack.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Pro tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Up to 1,000 monthly tracked users.
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