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🔧 Social Solutions by Bonterra

Social Solutions by Bonterra

Powering those who power social impact.

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Overview

Social Solutions is a long-standing leader in case management software for nonprofits and the public sector, now part of the Bonterra family of brands. Their primary offerings for homeless services are ETO (for large, enterprise needs) and Apricot (for flexible, nonprofit case management). The brand represents a deep expertise in helping social good organizations use data to track efforts, measure outcomes, and demonstrate their impact to funders and stakeholders.

✨ Key Features

  • Multiple product offerings (ETO, Apricot)
  • Case Management
  • Outcomes Measurement
  • Compliance and Funder Reporting
  • Data Analytics
  • Configurable Forms and Workflows

🎯 Key Differentiators

  • Broad portfolio of products to serve different market segments
  • Long history and deep expertise in nonprofit outcomes measurement
  • Part of the larger Bonterra ecosystem, which includes fundraising and other tools

Unique Value: Provides proven, powerful, and purpose-built software that enables social good organizations to turn their data into insights and stories of impact.

🎯 Use Cases (4)

Case management for human services HMIS and housing program management Performance and outcomes management Grant and funder compliance reporting

✅ Best For

  • Thousands of nonprofit and public sector organizations use Social Solutions products to manage their programs and data.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations looking for a single, simple product rather than a suite of options.
  • Small agencies needing a very low-cost or free solution.

🏆 Alternatives

CaseWorthy Clarity Human Services Salesforce for Nonprofits

Offers a choice between different platforms (ETO for enterprise, Apricot for flexible nonprofit use) under a single, reputable vendor, allowing organizations to find the right fit within one ecosystem.

💻 Platforms

Web

🔌 Integrations

Varies by product (API, Zapier, etc.)

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by plan tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ HUD Compliant ✓ FedRAMP

💰 Pricing

Contact for pricing
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