Sunrise Software
IT Service Management Software.
Overview
Sunrise Service Management provides a platform for managing customer and supplier contracts efficiently in a central location. It is designed to help Managed Service Providers and IT departments handle thousands of contracts by tying them to suppliers, services, and equipment. The software provides a framework for the entire contract lifecycle, from review and negotiation to termination and expiration, helping to eliminate spreadsheets and streamline operations.
✨ Key Features
- Centralised Contract Management
- Supplier Management
- Service Level Management
- IT Service Management (ITSM)
- Customer Self-Service Portal
🎯 Key Differentiators
- Strong focus on contract and supplier management.
- Highly configurable platform.
- UK-based with a strong presence in the public sector.
Unique Value: Enables efficient management of thousands of customer and supplier contracts in a single, centralized location, providing a clear framework for the entire contract lifecycle.
🎯 Use Cases (3)
✅ Best For
- Centralizing the management of customer and supplier contracts for service organizations.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small MSPs looking for an integrated RMM/PSA combo.
🏆 Alternatives
Offers more dedicated and in-depth features for contract and supplier management compared to general-purpose PSAs.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
📊 Market Info
Customers: NA
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