SuperOps

The unified PSA-RMM platform for ambitious MSPs.

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Overview

SuperOps is a unified platform designed for Managed Service Providers (MSPs) that integrates Professional Services Automation (PSA) and Remote Monitoring & Management (RMM) functionalities. Its contract management module allows MSPs to create flexible, precise, and profitable client contracts. The system helps streamline the entire contract lifecycle, from creation and storage to automated billing and renewal tracking, ensuring that services are delivered accurately and invoiced correctly. It is built to improve efficiency, provide clear profitability insights, and build client trust through precise service delivery.

✨ Key Features

  • Unified PSA and RMM
  • Flexible Contract Creation (Recurring, Fixed-Fee, Per-Hour)
  • Automated Billing and Invoicing
  • Service Level Agreement (SLA) Management
  • Profitability Tracking
  • Centralized Contract Repository
  • IT Documentation
  • Project Management

🎯 Key Differentiators

  • Modern, intuitive user interface
  • AI-powered features for automation and intelligence
  • Unified PSA and RMM from the ground up
  • Transparent, technician-based pricing

Unique Value: Offers a truly unified and modern PSA-RMM experience with intelligent automation, simplifying operations and improving efficiency for MSPs.

🎯 Use Cases (5)

Managing recurring service agreements for clients Automating billing based on contract terms Tracking service delivery against SLAs Centralizing client and contract information Managing IT projects and retainers

✅ Best For

  • Unified operations for small to mid-sized MSPs
  • Automated time tracking and billing for IT services

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Large enterprises with complex, non-MSP specific needs
  • Companies only seeking a standalone contract management tool

🏆 Alternatives

ConnectWise Atera Syncro HaloPSA

Compared to older, more complex platforms, SuperOps provides a cleaner UI, faster setup, and AI-driven features that help MSPs work smarter, not harder.

💻 Platforms

Web iOS Android

🔌 Integrations

QuickBooks Online Xero Stripe Plaid Bitdefender Acronis Splashtop Zapier

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Custom tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ HIPAA ✓ GDPR

💰 Pricing

$79.00/mo

✓ 21-day free trial

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