SymphonyRM
Next Best Actions for Healthcare.
Overview
SymphonyRM (now part of Actium Health) uses AI and data science to analyze patient and provider data, then proactively recommends the 'next best action' to drive strategic growth. For physician liaisons, this means the platform can identify which physicians to contact, what to discuss (based on data like referral patterns or patient needs), and when to reach out. It aims to make outreach more intelligent and effective.
✨ Key Features
- AI-driven Next Best Actions
- Provider Data Management
- Patient Engagement Workflows
- Predictive Analytics
- Service Line Growth Insights
🎯 Key Differentiators
- Focus on 'Next Best Actions' as the core output
- Combines both patient and provider data for recommendations
- Strong data science and AI foundation
Unique Value: Moves beyond being a system of record to a system of intelligence, actively guiding liaisons and marketers on the most impactful actions to take.
🎯 Use Cases (3)
✅ Best For
- Flagging a physician whose referral volume has dropped
- Identifying patients within a practice who are good candidates for a specific service line
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Simple contact and activity logging without AI guidance
🏆 Alternatives
More prescriptive and AI-driven than traditional CRMs that require users to manually decide who to call and what to say.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
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