UbiCare

A patient engagement solution that empowers healthcare organizations to activate today's digitally connected consumers and power success.

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Overview

UbiCare's SmarteXp platform enables healthcare providers to engage patients throughout their care journey with automated, interactive pathways. The system delivers targeted education, surveys, and reminders to patients' mobile devices, aiming to build trust, improve adherence, and enhance the quality of care. It features a library of customizable care pathways and provides analytics on patient engagement and behavior.

✨ Key Features

  • Automated Journey-Based Messaging
  • Customizable Content and Care Pathways
  • Patient Segmentation
  • Analytics and Reporting Dashboard
  • Surveys and Remote Monitoring
  • Secure and HIPAA-compliant platform
  • API for system integration

🎯 Key Differentiators

  • Focus on 'journey-based' care pathways that guide patients through an entire episode of care.
  • Content is built on a foundation of clinical, social, and behavior-change research.
  • Provides actionable data and insights into patients' self-care behaviors.

Unique Value: Activates patients as partners in their care by delivering consistent, reliable, and interactive education throughout their entire care continuum, from diagnosis to recovery.

🎯 Use Cases (5)

Guiding patients through surgical or maternity care episodes. Improving patient adherence to pre- and post-care instructions. Reducing staff burden by automating routine communication. Gathering data on patient self-care behavior and engagement. Strengthening hospital brand loyalty through consistent communication.

✅ Best For

  • Enhancing patient satisfaction by keeping them informed.
  • Streamlining workflows for healthcare providers.
  • Improving patient communication with timely, personalized messages.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Clinics needing a primary tool for appointment scheduling.
  • Organizations looking for a solution with built-in telehealth video capabilities.

🏆 Alternatives

SeamlessMD GetWellNetwork Mytonomy

Unlike generic messaging platforms, UbiCare provides clinically-vetted, customizable care pathways designed to guide patients through specific episodes of care, generating deeper engagement and behavioral insights.

💻 Platforms

Web API

🔌 Integrations

API available for integration into digital ecosystems

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ SSO

💰 Pricing

Contact for pricing
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