Whatfix
The #1 Digital Adoption Platform for Enterprises.
Overview
Whatfix is a Digital Adoption Platform that helps enterprises accelerate product adoption and improve user productivity. It provides in-app guidance, contextual support, and analytics to train and support users on web-based applications. Whatfix is known for its multi-format content creation, allowing guides to be exported as PDFs, videos, and slideshows.
✨ Key Features
- Interactive Walkthroughs
- Task Lists (Checklists)
- Smart Tips (Tooltips)
- Self-Help Widget
- Analytics
- Multi-format Content Creation (PDF, Video)
- Content Aggregation
🎯 Key Differentiators
- Patented no-code editor
- Ability to export content to multiple formats (PDF, video, SCORM)
- Context-aware and personalized guidance
- Content aggregation from various sources
Unique Value: Provides a comprehensive platform for creating and delivering contextual, in-app guidance to improve user performance.
🎯 Use Cases (5)
✅ Best For
- Training employees on enterprise applications like CRMs and ERPs
- Providing self-service support for complex software
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Startups or small businesses with limited budgets
- Teams needing deep, quantitative product analytics as their primary feature
🏆 Alternatives
Offers a strong focus on performance support and the ability to create content in multiple formats, such as videos and PDFs.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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