Xtime

The Leading Retention Solution for the Automotive Industry

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Overview

Xtime, a Cox Automotive brand, provides a comprehensive suite of solutions called Spectrum, which includes tools for scheduling, engagement, inspection, and more. The platform is designed to improve customer retention and grow service lane profits for dealerships.

✨ Key Features

  • Online Scheduling
  • Service Lane Check-in & Tablet Reception
  • Digital Multi-Point Inspection
  • Shop Management & Control
  • Customer Communication & Texting
  • Mobile Payments

🎯 Key Differentiators

  • Part of the Cox Automotive ecosystem, allowing for deep integrations with other Cox products like Dealertrack.
  • Comprehensive suite of tightly integrated products.
  • Strong focus on customer retention.

Unique Value: Optimizes the entire ownership experience through a tightly integrated suite of products, leading to increased customer retention and profitability.

🎯 Use Cases (3)

Improving customer retention through a better service experience Increasing service department efficiency and profitability Centralizing service lane operations

✅ Best For

  • Widely adopted by dealerships across North America.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • NA

🏆 Alternatives

Dealerlogix myKaarma CDK Service

Leverages its position within Cox Automotive to offer deeper integrations and a more holistic view of the customer lifecycle.

💻 Platforms

Web iOS Android

🔌 Integrations

Dealertrack DMS Other major DMS providers

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ GDPR ✓ SSO

💰 Pricing

Contact for pricing

Free tier: NA

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