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athenahealth EHR

Cloud-based services for EHR, practice management, and patient engagement.

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Overview

athenahealth provides athenaOne, a cloud-based suite of services that includes electronic health records (EHR), practice management, and patient engagement tools. While not exclusively a gastroenterology tool, it offers functionalities and templates that can be tailored for GI practices to manage clinical workflows, billing, and patient communication.

✨ Key Features

  • Cloud-based EHR
  • Practice Management
  • Medical Billing and RCM Services
  • Patient Portal and Engagement Tools
  • Telehealth capabilities
  • e-Prescribing
  • Lab Integration
  • Customizable Templates
  • Reporting and Analytics

🎯 Key Differentiators

  • Network-based insights from a large number of practices
  • Co-sourcing model where athenahealth handles administrative work like RCM and clinical document management
  • Strong focus on ambulatory and independent practices

Unique Value: Combines EHR, practice management, and outsourced back-office services in a single cloud platform, allowing practices to focus more on patient care and less on administrative tasks.

🎯 Use Cases (4)

Practice management for small to medium-sized GI practices Integrated billing and clinical documentation Patient scheduling and communication General EHR functionalities for a GI clinic

✅ Best For

  • Used by a large network of ambulatory practices across the United States for integrated clinical and financial management.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Hospitals or ASCs needing dedicated, in-depth procedure and image documentation features found in specialized ERWs
  • Practices that do not want a revenue-share pricing model

🏆 Alternatives

eClinicalWorks NextGen Healthcare Practice Fusion gGastro

Unlike specialized tools like Provation or gGastro, athenahealth is a generalist EHR but offers a more comprehensive service model that includes handling billing and other administrative work. Its network insights are a key differentiator from other general EHRs.

💻 Platforms

Web (Cloud-based) iOS Android

🔌 Integrations

Various labs and imaging centers athenaMarketplace for third-party apps Other health information exchanges

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Customer Success Management tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ ISO 27001 ✓ SSO ✓ HIPAA ✓ ONC-ATCB Certified

💰 Pricing

$140.00/mo

✓ 14-day free trial

Free tier: N/A

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