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Sugar Sell

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Overview

Sugar Sell is the sales automation component of the SugarCRM platform. It is designed to provide a high-definition customer view, automate sales processes, and improve sales forecasting. Sugar Sell emphasizes providing data-driven insights without the 'blind spots' of other CRMs, allowing for better decision-making. It can be deployed in the cloud or on-premises, offering flexibility for businesses with specific data governance or security requirements.

✨ Key Features

  • Sales Automation & Lead Management
  • Predictive Forecasting (SugarPredict AI)
  • Omnichannel Communication Tools
  • Customizable Dashboards & Reports
  • Mobile CRM
  • On-premises or Cloud Deployment
  • Subscription Management

🎯 Key Differentiators

  • Deployment flexibility (cloud or on-premises).
  • Emphasis on providing a 'no blind spots' customer view with its AI engine.
  • Lower total cost of ownership compared to some enterprise competitors.

Unique Value: Sugar Sell offers a clear, predictable path to revenue growth by leveraging AI to provide a high-definition customer view and automating key sales processes, with the unique flexibility of cloud or on-premises deployment.

🎯 Use Cases (4)

Mid-market and enterprise businesses Companies needing deployment flexibility (cloud or on-prem) Industries with complex sales processes (e.g., manufacturing, financial services) Businesses focused on predictable revenue and forecasting

✅ Best For

  • Using the AI engine (SugarPredict) to get accurate sales forecasts and lead prioritization.
  • Automating quoting, approval, and contract processes.
  • Deploying the CRM on a private server to meet data residency requirements.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses looking for a simple, low-cost, plug-and-play CRM.
  • Teams that prioritize a highly modern and minimalist user interface.

🏆 Alternatives

Salesforce Sales Cloud Microsoft Dynamics 365 Sales Creatio

Provides more deployment options than cloud-only competitors like Salesforce. Its AI is focused on providing a complete picture of the customer journey, which it positions as a key advantage over other CRMs.

💻 Platforms

Web iOS Android API

✅ Offline Mode Available

🔌 Integrations

Google Workspace Microsoft 365 DocuSign GoToMeeting Zapier

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by plan tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

$49.00/mo

✓ 7-day free trial

Visit Sugar Sell Website →