WELL Health

The patient communication platform you'll love.

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Overview

WELL Health provides a patient communication platform designed for large health systems and clinics. It enables secure, multilingual, and automated conversations between patients and providers. The platform integrates with EHR/PM systems to unify and automate communications like appointment reminders, scheduling, and pre-visit instructions, aiming to improve patient engagement and operational efficiency at scale.

✨ Key Features

  • Automated, Multilingual Messaging
  • Two-Way Texting
  • Broadcast & Campaign Messaging
  • Self-Scheduling
  • Digital Intake Forms
  • Call-to-Text
  • Deep EHR/PM Integration

🎯 Key Differentiators

  • Focus on enabling conversational, two-way communication
  • High ratings for ease of use and customer support
  • Strong, reliable EHR integrations

Unique Value: Enables seamless, secure, and automated communication between patients and providers in their preferred channels, improving engagement and reducing staff workload.

🎯 Use Cases (5)

Large-scale patient outreach and communication Automating appointment lifecycle communications Reducing inbound call volume Improving patient access with self-service tools Population health campaigns

✅ Best For

  • Enterprise-wide patient communication for large health systems

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Solo practitioners or very small clinics

🏆 Alternatives

Luma Health CipherHealth Klara

Focuses more on the conversational aspect of patient communication rather than just one-way notifications.

💻 Platforms

Web API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ SSO ✓ HIPAA ✓ SOC 2

💰 Pricing

Contact for pricing
Visit WELL Health Website →