Customer Feedback
Compare 97 customer feedback tools to find the right one for your needs
๐ Subcategories
๐ง Tools
Compare and find the best customer feedback for your needs
Judge.me
An affordable and feature-rich product review app for eCommerce platforms.
Vocal Video
An all-in-one platform for collecting, editing, and sharing pro-quality testimonial videos.
Nicereply
A survey tool for measuring CSAT, NPS, and CES.
Product Fruits
A user onboarding and digital adoption platform that includes in-app surveys.
Zonka Feedback
An omnichannel customer experience management platform.
Okendo
A customer marketing platform focused on helping Shopify brands collect and showcase high-impact social proof.
Testimonial.to
A tool for collecting and embedding video and text testimonials with ease.
Zonka Feedback
An omnichannel feedback platform with support for offline surveys.
Featurebase
A feedback management platform for collecting feature ideas, tracking bugs, and communicating product updates.
Jotform
A versatile online form builder with extensive customization.
Satismeter
An in-app survey tool for collecting feedback from SaaS users.
Birdeye
A platform that helps businesses manage online reputation, connect with customers, and gain insights.
AskNicely
A platform focused on customer experience and frontline teams.
Jotform
A powerful online application that allows anyone to quickly create custom online forms.
Refiner
A highly customizable survey tool for SaaS, focused on in-app feedback and integrations.
Reviews.io
A Google-licensed review platform that helps businesses collect, manage, and publish customer reviews.
Survicate
A customer feedback platform for targeted surveys.
InMoment
An enterprise customer experience (CX) platform that combines feedback data, business data, and market data.
Stamped
A platform for eCommerce businesses to manage customer reviews, loyalty programs, and user-generated content.
Jotform
A powerful and highly customizable online form builder with a vast template library.
Sprig (formerly UserLeap)
A user insights platform for capturing in-context feedback through targeted micro-surveys and concept tests.
Pointerpro
A tool for creating interactive assessments and personalized reports.
AskNicely
A customer experience platform focused on empowering frontline teams with real-time feedback.
AskNicely
A customer experience platform focused on empowering frontline teams with real-time feedback.
Delighted
A turnkey customer experience platform for collecting feedback via surveys.
QuestionPro
A comprehensive online survey platform with advanced features.
InMoment
A comprehensive CX platform that combines technology with expert services.
Survicate
A customer feedback platform for collecting feedback across the entire customer journey.
Sprig
A user insights platform that helps product teams conduct research and gather in-the-moment feedback.
SurveyMonkey
A global leader in survey software.
Delighted
A self-serve experience management (XM) platform for gathering customer and employee feedback.
Delighted
A turnkey customer experience platform for collecting feedback via NPS, CSAT, CES, and more.
Google Forms
A free online tool for creating surveys, quizzes, and forms.
Qualtrics
An enterprise-grade platform for experience management (XM).
Survicate
A customer feedback platform for collecting insights through targeted website, in-product, and mobile surveys.
Survicate
A customer feedback platform for collecting insights across the entire customer journey.
UserTesting
A platform for getting video-based feedback from real people on products, apps, and websites.
UserGuiding
A no-code platform for building user onboarding experiences, including in-app NPS surveys.
Appcues
A platform for building in-app user onboarding and engagement experiences without code.
Podium
A communication and payments platform that helps local businesses manage their online reputation and customer interactions.
Retently
A survey platform focused on automation, segmentation, and churn prevention.
Instabug
A comprehensive solution for mobile app monitoring, crash reporting, and user feedback.
Knock CRM
An integrated suite of front office technology for multifamily owners and operators.
Sprig
A user insights platform that captures real-time feedback from users within a product or website.
SurveySensum
An AI-enabled platform for collecting and analyzing customer feedback.
Usersnap
A customer feedback platform for SaaS companies.
Canny
A feedback management platform for product teams to capture, prioritize, and track feature requests.
Nicereply
A customer satisfaction survey tool designed for support teams.
Mouseflow
A behavior analytics tool with session replay, heatmaps, and feedback forms.
CustomerGauge
An account-based experience platform for B2B companies.
Feedier
A feedback management platform that helps businesses collect, analyze, and act on customer and employee feedback.
Wootric
A customer experience management platform, now part of InMoment.
Canny
A feedback management tool for collecting, prioritizing, and tracking customer feedback.
GetFeedback
A customer experience (CX) solution from SurveyMonkey, designed to help businesses understand and improve their customer journey.
Alchemer
A flexible and powerful feedback and data collection platform.
UserVoice
A product feedback management platform that helps companies listen to customers and make data-driven product decisions.
Typeform
A software as a service (SaaS) company that specializes in online form building and online surveys.
Typeform
A versatile form and survey builder known for its engaging, one-question-at-a-time interface.
Medallia
An enterprise-grade experience management platform for capturing and analyzing omnichannel feedback.
Promoter.io
A dedicated platform for capturing and acting on NPS feedback.
UserVoice
A product feedback management platform that helps companies listen to their customers and make data-driven product decisions.
SurveySparrow
An experience management platform that uses a conversational interface to increase survey engagement.
GetFeedback
A customer experience platform purpose-built for the Salesforce ecosystem.
GetFeedback
A customer experience (CX) platform by SurveyMonkey for collecting feedback across channels.
Medallia
An enterprise platform for capturing and acting on customer and employee signals in real time.
Typeform
An online form builder that specializes in creating conversational and engaging data collection experiences.
Pendo
A product experience platform that provides user analytics, in-app guidance, and feedback collection.
Qualaroo
A contextual feedback tool that uses 'Nudges' to survey users on websites and apps.
SurveyMonkey
A versatile online survey tool that supports a wide range of use cases, including NPS.
Forsta
A global provider of market research, customer experience (CX), and employee experience (EX) technology.
Yotpo
An eCommerce marketing platform with solutions for reviews, visual marketing, loyalty, referrals, and SMS marketing.
PowerReviews
A software company that provides tools for brands and retailers to manage user-generated content, including ratings and reviews.
Microsoft Forms
A simple app for creating surveys, quizzes, and polls, part of the Microsoft 365 suite.
Zoho Survey
An online survey and questionnaire creation software.
Forsta
A comprehensive platform for market research, customer experience, and employee experience.
Qualtrics CoreXM
An enterprise-grade platform for collecting, analyzing, and acting on experience data.
SurveyMonkey
Online survey development and management platform.
SurveyMonkey
A global leader in survey software, enabling users to create, send, and analyze surveys.
Qualaroo
A user research and customer feedback software that helps you ask the right questions at the right time.
Mopinion
A user feedback software for collecting and analyzing feedback from websites, mobile apps, and email campaigns.
Qualaroo
A user research and customer feedback software that uses targeted on-site surveys (Nudges).
SurveySparrow
An omnichannel experience management platform that helps you create engaging, conversational surveys.
Qualtrics CoreXM
An enterprise-grade platform for experience management, including customer and employee feedback.
Real Geeks
An all-in-one real estate sales and marketing solution with IDX websites, a CRM, and lead generation services.
Hotjar
A product experience insights tool that combines user behavior analytics with feedback.
Hotjar
Provides behavior analytics and feedback data to help you understand your users.
ProProfs Survey Maker
A versatile survey tool with a wide range of templates and customization options.
Qualtrics CustomerXM
An enterprise-grade platform for managing the entire customer experience, including NPS.
Hotjar
A product experience insights platform that provides behavior analytics and feedback data.
Bazaarvoice
Provides software that allows brands and retailers to collect and display user-generated content (UGC).
Yardi Voyager
A web-based, fully integrated platform for managing real estate portfolios.
Trustpilot
A leading global review platform that helps businesses collect and manage customer reviews.
Top Producer CRM
A real estate CRM system to help agents capture leads, stay organized, and manage client databases.
ShowingTime
A widely used showing management and scheduling technology in residential real estate.
Showing Pro
Software that automates following up on showing feedback by integrating with electronic lockboxes.
Profusion360 Showing Feedback
A feature-rich real estate showing feedback system for agents, teams, and offices.
eAgentFeedback
An online software designed to automate the process of collecting showing feedback from real estate agents.