🔧 Tools in Healthcare Call Center

Klara

The all-in-one patient experience platform.

A patient communication platform that unifies messaging, telehealth, and online scheduling.

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Bright Pattern

The most simple and powerful AI-powered contact center.

An omnichannel cloud contact center software that helps businesses provide better customer experiences.

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Nextiva

The #1 rated business phone and contact center solution.

A unified communications platform that includes phone, video, and contact center capabilities.

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Freshdesk

Customer service software by Freshworks Inc.

An omnichannel customer service solution that helps businesses of all sizes deliver better customer support.

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Talkdesk Healthcare Experience Cloud

The AI-powered contact center for healthcare that improves patient access, experience, and outcomes.

A cloud contact center solution designed specifically for the needs of healthcare organizations.

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Dialpad

The AI-powered customer intelligence platform.

A cloud communication platform that uses AI to improve voice, video, and contact center interactions.

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Zendesk for Healthcare

Deliver the seamless, secure, and personalized experiences patients expect.

A customer service solution tailored for healthcare to manage patient communications securely.

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Five9 for Healthcare

Deliver more connected, personalized, and HIPAA-compliant patient experiences.

An intelligent cloud contact center that helps healthcare organizations improve patient engagement.

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Genesys Cloud CX for Healthcare

The future of patient and member experiences.

An all-in-one cloud contact center solution that helps healthcare organizations deliver personalized patient experiences.

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NICE CXone for Healthcare

The world's #1 cloud native customer experience platform.

A cloud contact center solution that helps healthcare organizations create seamless patient experiences.

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Aircall

The 100% cloud-based phone system for modern business.

A cloud-based phone system and call center software that integrates with popular CRM and helpdesk tools.

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JustCall

The AI-powered customer communication platform.

A cloud phone system for sales and support teams that helps businesses manage customer communications.

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CloudTalk

The #1 Rated Call Center Software for SMBs.

A cloud-based call center software designed for sales and customer service teams.

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CallHippo

The Future of Business Communication.

A virtual phone system that helps businesses connect with their customers globally.

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Salesforce Health Cloud

The #1 AI CRM for healthcare, connecting patients, providers, and partners on a single, integrated platform.

A healthcare CRM connecting conversations, devices, and patient data for a complete view of the patient.

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Avaya OneCloud for Healthcare

Experiences that matter.

A communications and collaboration platform that helps healthcare organizations improve patient engagement and care team coordination.

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Twilio Flex

The programmable contact center platform.

A fully programmable cloud contact center platform that allows businesses to build their own unique customer experiences.

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Vonage for Healthcare

Accelerate the world's connections.

A cloud communications platform that helps healthcare organizations connect with patients and improve experiences.

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8x8 for Healthcare

One platform for contact center, voice, video, chat, and APIs.

A unified communications and contact center solution that helps healthcare providers improve patient experiences.

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Enghouse Interactive

Your trusted global partner in customer interaction technology.

A provider of contact center and video collaboration solutions for a variety of industries, including healthcare.

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RingCentral for Healthcare

Secure, reliable, and HIPAA-compliant communications.

A unified communications solution that helps healthcare organizations improve patient engagement and care team collaboration.

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Oracle CX for Healthcare

Deliver personalized care and build lasting patient relationships.

A suite of cloud applications that helps healthcare organizations manage the end-to-end patient experience.

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Microsoft Dynamics 365 for Healthcare

Create connected and personalized patient experiences.

A suite of intelligent business applications that helps healthcare organizations manage patient relationships and operations.

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