IT Communication Platform

Copilot

The all-in-one client portal.

A modern, all-in-one client portal for service-based businesses.

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Missive

Team Inbox & Chat. The one app for all your internal and external communication.

A collaborative email, chat, and task management app for teams.

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Front

The AI-powered customer operations platform.

A customer operations platform that unifies email, chat, and other channels into a single collaborative inbox.

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Tidio

AI-powered customer service platform.

An all-in-one customer service platform with live chat, chatbots, and email marketing for small businesses.

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Gladly

The customer service platform that puts people at the center.

A people-centric customer service platform that manages conversations, not tickets.

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Podium

The all-in-one lead-to-loyalty platform for local business.

A communication and marketing platform that helps local businesses manage their online reputation and customer interactions.

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Gorgias

The ecommerce helpdesk.

A customer service platform designed specifically for e-commerce businesses.

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Re:amaze

Better conversations for your business.

An integrated helpdesk, live chat, and chatbot platform for online businesses.

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Intercom

The only complete AI-native customer service platform.

AI-powered customer service platform for personalized support and engagement.

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LiveChat

The complete customer service platform.

A live chat and help desk software for businesses to provide real-time support and sell online.

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Invarosoft

The Ultimate Client Experience Platform for MSPs.

A client experience platform for MSPs with features like a desktop and mobile app, client portal, live chat, and vCIO reporting.

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Simplesat

Customer feedback has never been easier.

A customer feedback management tool for creating and distributing CSAT, NPS, and CES surveys.

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SmileBack

Customer Service Feedback For MSPs.

A customer feedback system designed specifically for MSPs, focused on customer satisfaction.

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CloudRadial

The #1 Client Portal for MSPs.

A client portal and account management platform for MSPs to streamline communication and service delivery.

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Crewhu

An employee recognition and customer satisfaction platform built for MSPs.

A platform that helps MSPs engage and motivate their team to improve customer satisfaction and grow their organization.

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Liongard

The only platform built for MSPs, MSSPs, and IT Service Providers to secure complex IT environments and deliver comprehensive attack surface management and cyber resilience.

A platform that automates the discovery, documentation, and auditing of IT assets for MSPs.

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IT Glue

The World's #1 IT Documentation Platform.

An IT documentation platform that helps MSPs and IT teams standardize documentation, create knowledge bases, and track assets.

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Atera

The All-in-One Platform for IT Teams and MSPs.

An all-in-one platform that combines RMM, PSA, remote access, and billing in a single solution.

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Syncro

The All-in-One RMM, PSA, and Remote Access Platform for MSPs.

An integrated platform that combines RMM, PSA, and remote access for managed service providers.

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BrightGauge

Grow your business with actionable data insights.

A data management and visualization platform for MSPs, providing real-time dashboards and reports.

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Datto

The Leading Provider of Cloud-Based Software and Security Solutions for MSPs.

A provider of cloud-based software and security solutions purpose-built for delivery by managed service providers (MSPs).

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Crisp

The all-in-one multichannel customer support platform.

An affordable, all-in-one customer communication platform for startups and SMBs.

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DeskDirector

#1 Low Code Automation & Ticketing Solution.

ITSM software for managed service providers (MSPs) to automate tasks and streamline client communication.

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Dixa

The Conversational Customer Service Platform.

A customer service platform that enables personalized, multi-channel conversations.

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ManageEngine

ITOps, cybersecurity & service management software.

A division of Zoho Corporation that offers a broad suite of IT management software.

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Cognito Forms

Build effortless online forms as unique as your process.

An advanced online form builder with an intuitive interface and robust features for data collection and workflow automation.

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MessageBird

The omnichannel automation platform.

An omnichannel communication platform that connects businesses to customers on various messaging channels.

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HubSpot Service Hub

Customer service software that builds loyalty and grows your business.

Part of the HubSpot CRM platform, Service Hub provides tools for customer support, success, and delight.

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Freshdesk

Delight your customers and employees with a refreshingly simple experience.

An omnichannel helpdesk ticketing system for businesses to deliver exceptional customer support.

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Help Scout

A better way to talk to customers.

A customer support platform designed for growing businesses, focusing on a human-centric approach.

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N-able

Empowering MSPs to Run and Grow Their Business.

A leading provider of software solutions for MSPs, including RMM, security, and data protection.

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Drift

The New Way to B2B.

A conversational marketing and sales platform that uses AI to connect businesses with the right customers.

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SolarWinds

IT Management Software & Monitoring Tools.

A provider of powerful and affordable IT management software for organizations of all sizes.

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Kustomer

The CRM for customer service.

A customer service CRM platform that provides a complete timeline view of every customer interaction.

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Aircall

The phone system for modern business.

A cloud-based phone system and call center software that integrates with CRM and helpdesk tools.

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Salesforce Service Cloud

The #1 AI platform for service.

A comprehensive customer service platform from Salesforce, built on its leading CRM.

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Zendesk

Champions of customer service.

Service-first CRM company that builds software designed to improve customer relationships.

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Twilio Flex

The programmable contact center platform.

A fully programmable cloud contact center platform to build custom communication experiences.

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ConnectWise

The world's leading software company dedicated to the success of IT solution providers.

A software company that develops IT management tools for managed service providers (MSPs) and IT departments.

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Kaseya

IT Complete: The All-in-One Platform for IT Management.

A provider of IT management and security software for MSPs and IT professionals.

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CustomerThermometer

Immediate customer feedback at your fingertips.

A tool for collecting one-click customer feedback using email-embedded surveys.

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HaloPSA

Redefining PSA Software for Service Providers.

An all-in-one platform that transforms how you deliver your managed IT services.

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